When New York residents pick up their prescription medication from their local pharmacy, they expect to be given the correct prescription and the correct amount. However, some individuals find that when pharmacies make mistakes, staff members and management often fail to respond to individuals’ concerns.
There are certain procedures that are supposed to happen when a person reports a prescription medication error. Every staff member should be aware of the procedures and the procedures should be reviewed regularly. If an error is reported, the procedures usually have the employee respond with concern and ensure that dealing with the error is a priority. The error should be remedied as honestly as possible and the issue should be reported to the correct licensing bodies.
When these situations are not handled in a professional manner, patients may have their prescriptions transferred to other pharmacies. Further, other patients could also experience medication errors that could cause serious problems or even be fatal. Not only can a proper response to an error mitigate the patient’s response to the situation, but the error may be prevented from happening again in the future.
If a patient is given the wrong drug, the wrong dosage or a drug that they are severely allergic to, the impact on the person’s health can be disastrous. The person could end up with a serious injury or the mix-up could even be fatal. If a medication error occurs and the patient becomes injured as a result, an attorney may help that patient seek compensation for any damages they may have sustained. Depending on the seriousness of the situation, this may include compensation for the cost of any hospital bills or medical treatment, punitive damages and for emotional distress.